Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Canada & Continental USA orders are $6 for first DVD, $1.50 each additional DVD. (Free Shipping if your order is over $50.00!)

International orders are $8.00 for the first DVD, then $2.00 for each additional DVD. (Free Shipping if your order is over $50.00!)

How long will delivery take?

All items are sent by Expedited Ground shipping whether it is within Canada, across the border to the United States or International. Times will vary depending on your distance from us here in Canada.

How secure is shopping in the Online Shop? Is my data protected?

Our full website (as well as transactions) are fully under a secure SSL certificate, so your information and browsing is fully protected and encrypted.

What exactly happens after ordering?

You’ll first get a copy of your order confirmation and once your order has been processed, you’ll get a copy of your shipping confirmation from our team.

Do I receive an invoice for my order?

When you place an online order with our site, you’ll automatically get a copy of your order emailed to you – as well as status updates and notes from our team!

Send us an email